Sales Team Lead - State Business (Ebonyi Edo Ekiti Jigawa Taraba)

Job Summary

We are seeking a dedicated and results-oriented Sales Team Lead to drive performance and growth at our Ebonyi, Edo, Ekiti, Jigawa, Taraba State Business Unit.

Job Details

Develop and implement effective strategies for initiating new mandates while overseeing a team dedicated to executing sales objectives. The focus will be on fostering both customer acquisition and retention by leveraging internal and external data to achieve optimal outcomes.

Key Responsibilities:

• Develop and oversee daily work plans for each team member.
• Develop and harness each team members’ skill to achieve the team target
  Organize periodic team marketing activities.
• Prospect and obtain necessary approvals for new markets/mandates.
• Conduct KYC on each customer introduced to the business by any team member.
• Aid team members in closing sales with difficult but willing prospects
• Assists management with hiring processes and new team member training/onboarding.
• Develops strategies to promote team member adherence to company regulations and performance goals.
• Conducts team meetings to update members on best practices and continuing expectations.
• Generates and shares comprehensive and detailed reports about team performance, mission-related objectives, and deadlines.
• Ensures company brand materials and physical working spaces meet and exceed company presentation standards.
• Provides quality customer service, including interacting with customers, answering customer enquiries, and effectively handling customer complaints
• Supports team manager and performs management duties when business manager is absent or out of office.
• Manages inventories and stock, including keeping detailed records of inventory use and sales, and advising management on ordering where necessary.
• Provide direction and clarify responsibilities for team members.
• Communicate effectively with team members and ensure that they are accurately and promptly informed as required. 
• Ensure team cohesiveness and effectiveness within the division. Ensure a seamless handshake with the processes and teams of other divisions.
• Ensure employee engagement within the team.
• Plan, support, evaluate the performance of members of the division. 
• Provide development support and equip team members with the knowledge and skills required to perform their job effectively. 

Requirements

• Critical Thinking, Problem Solving and Analytical Skills
• Leadership, Influencing and Motivation 
• Relationship Management (including collaboration & teamwork)
• Effective Communication Skills
• Change Management 
• In-depth Knowledge of Consumer Lending 
• Database Management 

Benefits

At Credit Direct Finance Company Limited, we value our employees and strive to provide a comprehensive benefits package that recognizes their contributions and supports their well-being. As part of our commitment to a positive work environment, we offer the following benefits:

Competitive Salary: We offer a competitive salary structure that is commensurate with industry standards and recognizes the skills and experience of our employees.

Quarterly Performance Pay: We recognize and reward exceptional performance. Our quarterly performance pay program allows employees to earn additional compensation based on their individual and team achievements.

Transport Subsidy: We understand the importance of accessible transportation for our employees. To assist with commuting expenses, we provide a transport subsidy to help alleviate the financial burden associated with travel to and from work.

Staff Bus: We offer a convenient and reliable staff bus service for eligible employees, ensuring a comfortable and stress-free commute to the workplace.

Hybrid Work: We believe in providing flexibility and work-life balance. Our hybrid work policy allows eligible employees to work remotely for a certain number of days per week, promoting a healthy work-life integration.

13th Month Salary: As an additional financial benefit, we provide a 13th-month salary to our employees. This extra payment, usually received at the end of the year, serves as a bonus and acknowledges their dedication and commitment throughout the year.

Leave Allowance: We recognize the importance of taking time off for rest and relaxation. In addition to annual leave entitlement, we provide a leave allowance to eligible employees, offering financial support during their vacation time.

Profit Sharing: We believe in sharing our success with our employees. Through our profit-sharing program, eligible employees have the opportunity to receive a share of the company's profits, providing an additional incentive for their dedication and hard work.

These benefits are designed to support our employees' financial well-being, work-life balance, and professional growth. We continuously review and enhance our benefits package to ensure that it remains competitive and aligned with the needs and preferences of our valued employees.

About Company

Credit Direct Finance Company Limited

https://creditdirect.seamlesshiring.com

Credit Direct is the Fintech arm of the FCMB Group.