Executive Assistant to MD/CEO

Job Summary

Responsible for providing high-level administrative and operational support to the MD/CEO, ensuring smooth and efficient operations within the executive office. This role involves managing the MD/CEO’s schedule, coordinating meetings, handling correspondence, and facilitating communication between the MD/CEO and internal and external stakeholders.

Job Details

Administrative Support:

• Manage the MD/CEO’s calendar, including scheduling appointments, meetings, and travel arrangements.
• Prepare, review, and organize documents, reports, presentations, and correspondence for the MD/CEO.
• Handle confidential information with utmost discretion and professionalism.
• Serve as the primary point of contact between the MD/CEO and internal/external stakeholders.
• Screen and manage incoming communications, including emails, phone calls, and mail.
• Draft and respond to correspondence on behalf of the MD/CEO as needed.
• Arrange and manage the MD/CEO’s travel itineraries, including flights, accommodations, and transportation.
• Prepare travel-related documents and ensure timely submission of travel expenses. 
• Support the Technical Assistant in research and data analysis with special projects assigned by the MD/CEO
• Support with tracking progress and prepare status reports for the MD/CEO.
• Support the Technical Assistant with coordination with various divisions/ departments to gather information and support project execution.

Office Coordination & Management:

• Organize and coordinate executive meetings, including preparing agendas, materials, and minutes.
• Ensure follow-up on action items and decisions made in meetings.
• Assist in the preparation of board meeting materials and presentations.
• Maintain an organized and efficient executive office environment.
• Ensure office supplies are stocked and equipment is functioning properly.
• Manage expense reports and budgets related to the executive office.

Requirements

• Bachelor’s degree in Business Administration, Management, or a related field
• Minimum of 5 years of experience as an executive assistant or in a similar administrative role supporting senior executives.
• Experience in the financial services or consumer lending industry is an added advantage

COMPETENCIES REQUIREMENTS:

Technical:

• Benefit Realization Management (BRM)
• Business Operating Model Management 
• Business Process Management 
• Change Management​
• Data Analysis
• Digital Transformation
• Financial Analysis 
• Market Research and Consumer Behaviour
• Performance Management 
• Project Management 
• Strategy Management

Behavioural:

• Entrepreneurial Mindset
• Excellence
• Execution
• Energy
• Empathy
• Evolution
• Emotional Intelligence
• Business Acumen
• Decision-Making
• Result Oriented
• Strategic Thinking*
• Communication written & verbal
• Stakeholder Management
• Developing Others*
• Analytical Thinking
• Leading Change*
• Managing Risk
• Service Orientation

What to Expect in the Hiring Process:

• A preliminary phone call with the recruiter
• Technical interview 
• Assessment
• Interview with Senior members of the team
• Cultural and Behavioural Fit Interview with a member of the Executive team.

Benefits

At Credit Direct Finance Company Limited, we value our employees and strive to provide a comprehensive benefits package that recognizes their contributions and supports their well-being. As part of our commitment to a positive work environment, we offer the following benefits:

Competitive Salary: We offer a competitive salary structure that is commensurate with industry standards and recognizes the skills and experience of our employees.

Quarterly Performance Pay: We recognize and reward exceptional performance. Our quarterly performance pay program allows employees to earn additional compensation based on their individual and team achievements.

Transport Subsidy: We understand the importance of accessible transportation for our employees. To assist with commuting expenses, we provide a transport subsidy to help alleviate the financial burden associated with travel to and from work.

Staff Bus: We offer a convenient and reliable staff bus service for eligible employees, ensuring a comfortable and stress-free commute to the workplace.

Hybrid Work: We believe in providing flexibility and work-life balance. Our hybrid work policy allows eligible employees to work remotely for a certain number of days per week, promoting a healthy work-life integration.

13th Month Salary: As an additional financial benefit, we provide a 13th-month salary to our employees. This extra payment, usually received at the end of the year, serves as a bonus and acknowledges their dedication and commitment throughout the year.

Leave Allowance: We recognize the importance of taking time off for rest and relaxation. In addition to annual leave entitlement, we provide a leave allowance to eligible employees, offering financial support during their vacation time.

Profit Sharing: We believe in sharing our success with our employees. Through our profit-sharing program, eligible employees have the opportunity to receive a share of the company's profits, providing an additional incentive for their dedication and hard work.

These benefits are designed to support our employees' financial well-being, work-life balance, and professional growth. We continuously review and enhance our benefits package to ensure that it remains competitive and aligned with the needs and preferences of our valued employees.

About Company

Credit Direct Finance Company Limited

https://creditdirect.seamlesshiring.com

Credit Direct is the Fintech arm of the FCMB Group.