IT Governance and QA Analyst

Job Summary

We are looking to fill this role with a suitable candidate. The role holder will be responsible for supporting IT governance, quality assurance, and strategic planning activities within the organization. This role involves conducting audits, ensuring compliance with IT policies and standards, and assisting in the development and implementation of governance frameworks and quality assurance processes.

Job Details

Quality Assurance & Governance Support:

Support the development and implementation of quality assurance policies, procedures, and standards.
Conduct QA audits and assessments to ensure compliance with quality standards.
Assist in the testing of IT systems and applications to identify and resolve defects.
Assist in the development, implementation, and maintenance of IT governance frameworks.
Ensure compliance with IT policies, standards, and regulatory requirements.
Monitor and report on IT governance metrics and performance indicators.

Risk Management:

Assist in identifying and assessing IT risks, and developing strategies to mitigate them.
Support the implementation and maintenance of IT risk management frameworks and practices.
Monitor and report on IT risk management activities and outcomes.
Maintain accurate records of IT governance and QA activities, audits, and assessments.
Generate regular reports on governance, QA metrics, and risk management activities.

Training Support:

Provide training and support to IT staff on governance, quality assurance, and risk management practices.
Promote a culture of continuous improvement and adherence to best practices within the IT department.

Requirements

Bachelor’s degree in Information Technology, Computer Science, or a related field.
Relevant certifications (e.g., ITIL, CISA, ISO 9001) are an added advantage.
Minimum of 2-5 years of experience in IT governance, quality assurance, or a similar role.
Experience in conducting audits, assessments, and compliance activities.
Strong understanding of IT governance frameworks and quality assurance methodologies.

COMPETENCIES REQUIREMENTS:

Technical:

Cloud Computing
Cybersecurity Management
Data Analysis
Database Management
Digital Transformation
Information Security Management
IT Application Support
IT Governance and Compliance
IT Infrastructure Management
IT Service Management (ITSM)
Mobile Device Management
Network Administration
Programming and Scripting
Project Management
Quality Assurance
Regulatory Compliance
Software Development

Behavioural:

Entrepreneurial Mindset
Excellence
Execution
Energy
Empathy
Evolution
Emotional Intelligence
Business Acumen
Decision-Making
Result Oriented
Strategic Thinking
Communication written & verbal
Stakeholder Management
Developing Others
Analytical Thinking
Leading Change
Managing Risk
Service Orientation

What to Expect in the Hiring Process:

A preliminary phone call with the recruiter
Technical interview
Assessment
Interview with Senior members of the team
Cultural and Behavioural Fit Interview with a member of the Executive team.

Benefits

At Credit Direct Finance Company Limited, we value our employees and strive to provide a comprehensive benefits package that recognizes their contributions and supports their well-being. As part of our commitment to a positive work environment, we offer the following benefits:

Competitive Salary: We offer a competitive salary structure that is commensurate with industry standards and recognizes the skills and experience of our employees.

Quarterly Performance Pay: We recognize and reward exceptional performance. Our quarterly performance pay program allows employees to earn additional compensation based on their individual and team achievements.

Transport Subsidy: We understand the importance of accessible transportation for our employees. To assist with commuting expenses, we provide a transport subsidy to help alleviate the financial burden associated with travel to and from work.

Staff Bus: We offer a convenient and reliable staff bus service for eligible employees, ensuring a comfortable and stress-free commute to the workplace.

Hybrid Work: We believe in providing flexibility and work-life balance. Our hybrid work policy allows eligible employees to work remotely for a certain number of days per week, promoting a healthy work-life integration.

13th Month Salary: As an additional financial benefit, we provide a 13th-month salary to our employees. This extra payment, usually received at the end of the year, serves as a bonus and acknowledges their dedication and commitment throughout the year.

Leave Allowance: We recognize the importance of taking time off for rest and relaxation. In addition to annual leave entitlement, we provide a leave allowance to eligible employees, offering financial support during their vacation time.

Profit Sharing: We believe in sharing our success with our employees. Through our profit-sharing program, eligible employees have the opportunity to receive a share of the company's profits, providing an additional incentive for their dedication and hard work.

These benefits are designed to support our employees' financial well-being, work-life balance, and professional growth. We continuously review and enhance our benefits package to ensure that it remains competitive and aligned with the needs and preferences of our valued employees.

About Company

Credit Direct Finance Company Limited

https://creditdirect.seamlesshiring.com

Credit Direct is the Fintech arm of the FCMB Group.