Head of Payment

Job Summary

The Head of Payment will lead the strategic execution and growth of Credit Direct’s payment services, including digital wallets, bill payment, and transfer solutions, targeting fintech partners and merchant aggregator platforms. This role will focus on achieving the active wallets targets for 2025 while increasing transactional activity across existing and new customer bases. The ideal candidate will bring innovative strategies to cross-sell payment services to users of other Credit Direct products and build seamless winning payment solutions.

Job Details

Strategic Leadership:

Develop and execute the Embedded Payment strategy to achieve the annual goal for active wallets.
Lead initiatives to integrate payment services into other Credit Direct products.
Collaborate with fintech’s, merchant aggregators, and internal teams to create value-driven partnerships and scale adoption.

Product Growth & Innovation:

Design and implement customer-focused payment features in collaboration with product and tech to drive wallet adoption.
Oversee the rollout of streamlined payment processes for merchant collections and staff payroll.
Ensure user-friendly payment solutions with seamless onboarding and transaction experiences.

Channel Development & Cross-Selling:

Leverage Credit Direct’s existing customer base and newly onboarded users from lending and investment services to adopt payment offerings.
Work with the sales team, affiliates, and growth managers to promote wallet usage among loan and BNPL customers, merchant staff, and affiliates.
Collaborate with marketing teams to design targeted campaigns for driving payment service awareness and engagement.

Partnership & Ecosystem Management:

Build and nurture partnerships with fintech’s and merchant platforms to expand wallet reach and transaction volumes.
In collaboration with marketing, create co-branded campaigns and integrations that promote wallet use within partner ecosystems.

Operational Excellence:

Oversee the deployment and optimization of wallet systems, ensuring smooth functionality and reliability.
Identify and mitigate potential risks related to wallet adoption, transactional activity, and system integrations.
Collaborate with technical teams to ensure system updates and robust customer support.

Performance Monitoring & Reporting:

Track and analyze key metrics, including active wallet numbers, transaction volumes, and retention rates.
Provide regular updates to the Embedded Finance Lead, highlighting progress, challenges, and opportunities for improvement.

Requirements

Bachelor’s degree in business administration, Finance, or a related field (MBA or advanced degree is an advantage).
8+ years of experience in payments, digital banking, or fintech solutions, with leadership roles in wallet and payment product management.
Proven track record of driving payment service adoption and transaction growth.
Strong analytical skills and ability to leverage data for decision-making.
Exceptional communication, collaboration, and stakeholder management skills.
Strategic thinker with the ability to execute operational plans effectively.

Why Join Us?

At Credit Direct, we are building the future of embedded finance with innovative payment solutions that empower customers and merchants. As the Head of Payment, you will play a vital role in shaping how our customers transact, ensuring simplicity, value, and seamless experiences.

Benefits

At Credit Direct Finance Company Limited, we value our employees and strive to provide a comprehensive benefits package that recognizes their contributions and supports their well-being. As part of our commitment to a positive work environment, we offer the following benefits:

Competitive Salary: We offer a competitive salary structure that is commensurate with industry standards and recognizes the skills and experience of our employees.

Quarterly Performance Pay: We recognize and reward exceptional performance. Our quarterly performance pay program allows employees to earn additional compensation based on their individual and team achievements.

Transport Subsidy: We understand the importance of accessible transportation for our employees. To assist with commuting expenses, we provide a transport subsidy to help alleviate the financial burden associated with travel to and from work.

Staff Bus: We offer a convenient and reliable staff bus service for eligible employees, ensuring a comfortable and stress-free commute to the workplace.

Hybrid Work: We believe in providing flexibility and work-life balance. Our hybrid work policy allows eligible employees to work remotely for a certain number of days per week, promoting a healthy work-life integration.

13th Month Salary: As an additional financial benefit, we provide a 13th-month salary to our employees. This extra payment, usually received at the end of the year, serves as a bonus and acknowledges their dedication and commitment throughout the year.

Leave Allowance: We recognize the importance of taking time off for rest and relaxation. In addition to annual leave entitlement, we provide a leave allowance to eligible employees, offering financial support during their vacation time.

Profit Sharing: We believe in sharing our success with our employees. Through our profit-sharing program, eligible employees have the opportunity to receive a share of the company's profits, providing an additional incentive for their dedication and hard work.

These benefits are designed to support our employees' financial well-being, work-life balance, and professional growth. We continuously review and enhance our benefits package to ensure that it remains competitive and aligned with the needs and preferences of our valued employees.

About Company

Credit Direct Finance Company Limited

https://creditdirect.seamlesshiring.com

Credit Direct is the Fintech arm of the FCMB Group.