Fraud and Investigations Desk

Job Summary

The role holder will conduct investigations into alleged fraud, misconduct, or irregularities reported throughout the organization. The role will involve carrying out fraud management-related tasks.  This will require competencies such as understanding the investigative processes and fraud environment of a Fintech or similar organisation, and knowledge of regulatory requirements and other leading professional guidelines or standards.

Job Details

• Perform advisory and assurance engagements on the adequacy and effectiveness of the organization’s mechanisms for proactively detecting, preventing, and responding to fraud, losses, and malpractice.
• Contribute to the development of work programs for assigned audits and other documentation necessary to undertake the assigned engagement.
• Provide investigation and forensic audits in a conscientious manner incorporating careful application of professional standards and observation of relevant legal requirements and rules of professional conduct.
• Apply investigative techniques and methodologies to gather evidence, analyze data, and draw conclusions during fraud investigations and special reviews.
• Ensure confidentiality and maintain the integrity of the investigative process.
• Complete special requests assigned by the line supervisor, and provide timely feedback on the status of assigned engagements,
• Contribute to the development of quality investigation reports that include a clear narrative of the investigation process, evidence gathered, analysis performed, and conclusions reached.
• Update and manage the exceptions and incident tracker and liaise with process owners on implementation status.
• Perform administrative responsibilities as assigned by internal audit management.
• Support with monitoring internal and external fraud and whistleblowing channels to identify potential triggers and red flags, enabling the timely initiation of investigation and resolution processes.
• Analyze data to identify patterns, anomalies, or risk indicators, and use findings to inform audits and management recommendations
• Carry out other fraud monitoring, detection, response, recovery, and post-incident analysis activities, under the supervision of the Team Lead or Senior Analyst
• Assist in preparing periodic fraud dashboards, reports, and filings for submission to management, regulatory authorities, and law enforcement agencies as required.

Requirements

QUALIFICATION & EXPERIENCE

• Bachelor’s degree in Business, Accounting, Finance, Computer Science or related field
• Minimum of 3 years’ experience in investigations and fraud management, or audits.
• Prior experience working in Fintech or payment services firm; banking or other financial services firm, technology firms etc. will be an advantage.

COMPETENCIES / PERFORMANCE METRICS

Functional and Technical Skills

• Knowledge of finance/banking concepts
• Demonstrable knowledge of fraud schemes and indicators.
• Ability to apply analytical review techniques to complex processes

Investigative Techniques 

• Proficiency in conducting investigations, including interviewing witnesses, collecting, and preserving evidence, and preparing detailed investigative reports.
• Familiarity with legal and ethical standards governing investigations. 
• Understanding and leveraging data analytics techniques and Computer-Assisted Audit

Communication Skills – Verbal and Written

• Ability to communicate effectively through verbal means or written documentation. 

Interpersonal Skills

• Able to work closely with people at all levels and engage stakeholders

Benefits

At Credit Direct Limited, we value our employees and strive to provide a comprehensive benefits package that recognizes their contributions and supports their well-being. As part of our commitment to a positive work environment, we offer the following benefits:

Competitive Salary: We offer a competitive salary structure that is commensurate with industry standards and recognizes the skills and experience of our employees.

Quarterly Performance Pay: We recognize and reward exceptional performance. Our quarterly performance pay program allows employees to earn additional compensation based on their individual and team achievements.

Transport Subsidy: We understand the importance of accessible transportation for our employees. To assist with commuting expenses, we provide a transport subsidy to help alleviate the financial burden associated with travel to and from work.

Staff Bus: We offer a convenient and reliable staff bus service for eligible employees, ensuring a comfortable and stress-free commute to the workplace.

Hybrid Work: We believe in providing flexibility and work-life balance. Our hybrid work policy allows eligible employees to work remotely for a certain number of days per week, promoting a healthy work-life integration.

13th Month Salary: As an additional financial benefit, we provide a 13th-month salary to our employees. This extra payment, usually received at the end of the year, serves as a bonus and acknowledges their dedication and commitment throughout the year.

Leave Allowance: We recognize the importance of taking time off for rest and relaxation. In addition to annual leave entitlement, we provide a leave allowance to eligible employees, offering financial support during their vacation time.

Profit Sharing: We believe in sharing our success with our employees. Through our profit-sharing program, eligible employees have the opportunity to receive a share of the company's profits, providing an additional incentive for their dedication and hard work.

These benefits are designed to support our employees' financial well-being, work-life balance, and professional growth. We continuously review and enhance our benefits package to ensure that it remains competitive and aligned with the needs and preferences of our valued employees.

About Company

Credit Direct Finance Company Limited

https://creditdirect.seamlesshiring.com

Credit Direct is the Fintech arm of the FCMB Group.