Technical Product Manager

Job Summary

Responsible for driving the vision, technical strategy, and execution of fintech products across payments, investments, and credit. This role bridges business requirements with technical execution, ensuring alignment between engineering, product design, and market needs. The Technical Product Manager will work closely with the Product Delivery Manager and cross-functional teams to deliver scalable, compliant, and customer-centric financial solutions.

Job Details

Product Strategy & Technical Execution:

• Translate fintech business needs (payments, investments, credit) into technical product requirements and specifications.
• Collaborate with engineering to design scalable, secure, and compliant financial solutions.
• Manage product roadmaps with a focus on technical feasibility, reliability, and scalability.
• Define and oversee API and integration requirements with core banking applications, card services, and AI-driven platforms etc.
• Ensure compliance with financial regulations, security, and data protection standards.
• Evaluate and incorporate AI capabilities (e.g., fraud detection, personalization, predictive analytics) into product strategies.

Stakeholder Collaboration:

• Work directly with the Product Delivery Manager to align technical product goals with delivery timelines.
• Partner with product discovery, product design, and product management teams to ensure end-to-end lifecycle success.
• Collaborate with project managers to ensure effective execution, reporting, and risk management.
• Manage third-party vendor integrations (banking partners, card networks, AI solution providers).

Product Development & Delivery:

• Oversee backlog prioritization, balancing features, technical debt, and infrastructure improvements.
• Support sprint planning, grooming, and technical documentation.
• Configure and manage workflow tools (e.g., Jira, Confluence, Trello, or equivalent) to facilitate seamless product delivery.
• Champion best practices in agile delivery, DevOps adoption, and CI/CD pipelines.

Performance Monitoring & Optimization:

• Define and monitor technical KPIs (latency, uptime, system errors).
• Ensure products maintain high reliability, security, and performance post-launch.
• Conduct root-cause analysis of technical issues and drive continuous improvement.
• Stay current with emerging fintech, AI, and payments industry trends.

Requirements

Education/Professional Qualification:

• Bachelor’s degree in Computer Science, Engineering, Information Systems, or related technical field.
• Master’s degree or professional certifications (e.g., AWS, Azure, Agile, Scrum, PMP) is an advantage.

Experience:

• 3–5 years in product management with a strong technical background in fintech.
• Hands-on experience working with core banking applications, card services, and APIs.
• Exposure to AI products with an understanding of how AI can be applied from a product management perspective.
• Familiarity with workflow/configuration tools (e.g., Jira, Confluence, Trello) used in product delivery.
• Experience collaborating with project managers on large-scale delivery initiatives.
• Track record of successfully managing technical products from concept to launch.

COMPETENCIES

Technical:

• API & Platform Management
• Core Banking & Card Services Knowledge
• AI & Data Analytics Awareness
• Systems Architecture
• Cloud Services (AWS, Azure, GCP)
• DevOps & CI/CD Practices
• Cybersecurity & Compliance Awareness
• Agile & Scrum Methodologies
• Workflow Tools (Jira, Confluence, etc.)

Behavioural

• Strong Analytical Thinking
• Stakeholder Management
• Technical Communication (bridging tech and business)
• Problem-Solving & Decision-Making
• Strategic Thinking
• Result Oriented
• Entrepreneurial & Innovative Mindset
• Emotional Intelligence
• Collaboration with Cross-Functional Teams

Benefits

At Credit Direct Finance Company Limited, we value our employees and strive to provide a comprehensive benefits package that recognizes their contributions and supports their well-being. As part of our commitment to a positive work environment, we offer the following benefits:

Competitive Salary: We offer a competitive salary structure that is commensurate with industry standards and recognizes the skills and experience of our employees.

Quarterly Performance Pay: We recognize and reward exceptional performance. Our quarterly performance pay program allows employees to earn additional compensation based on their individual and team achievements.

Transport Subsidy: We understand the importance of accessible transportation for our employees. To assist with commuting expenses, we provide a transport subsidy to help alleviate the financial burden associated with travel to and from work.

Staff Bus: We offer a convenient and reliable staff bus service for eligible employees, ensuring a comfortable and stress-free commute to the workplace.

Hybrid Work: We believe in providing flexibility and work-life balance. Our hybrid work policy allows eligible employees to work remotely for a certain number of days per week, promoting a healthy work-life integration.

13th Month Salary: As an additional financial benefit, we provide a 13th-month salary to our employees. This extra payment, usually received at the end of the year, serves as a bonus and acknowledges their dedication and commitment throughout the year.

Leave Allowance: We recognize the importance of taking time off for rest and relaxation. In addition to annual leave entitlement, we provide a leave allowance to eligible employees, offering financial support during their vacation time.

Profit Sharing: We believe in sharing our success with our employees. Through our profit-sharing program, eligible employees have the opportunity to receive a share of the company's profits, providing an additional incentive for their dedication and hard work.

These benefits are designed to support our employees' financial well-being, work-life balance, and professional growth. We continuously review and enhance our benefits package to ensure that it remains competitive and aligned with the needs and preferences of our valued employees.

About Company

Credit Direct Finance Company Limited

https://creditdirect.seamlesshiring.com

Credit Direct is the Fintech arm of the FCMB Group.