Junior Data Analyst- Digital Personal Loans

Job Summary

To drive data-led decision-making across Credit Direct’s Private Sector Lending vertically by transforming raw operational data into actionable insights that optimize loan performance, improve digital funnel conversion, and accelerate revenue growth through corporate partnerships. The role serves as a critical link between business operations and the organization’s business intelligence infrastructure, proactively surfacing early signals, tracking high-impact performance metrics, and delivering real-time visibility through intuitive dashboards that enable informed and timely leadership decisions.

Job Details

BI Dashboard Development & Maintenance

Build and maintain operational dashboards tracking daily run rate, rejection rates, approval TAT, NPL trends, and disbursement performance.
Ensure at least 3 live dashboards are adopted by Q2 2026 with 100% stakeholder uptake.

Digital Funnel Analytics

Track and analyze end-to-end customer journey metrics in the portal from lead entry to disbursement.
Identify drop-off points at each funnel stage and surface data-backed recommendations to reduce drop-off by 25% or more by Q4 2026

Lead Generation & Conversion Tracking

Monitor qualified lead volumes, top-up loan conversions, and settlement loan conversion rates.
Produce weekly cohort reports and identify high-conversion segments to guide acquisition targeting.
Target: 15% or more increase in qualified leads

Prequalification & Credit Analytics Support

Analyze prequalification approval rates by customer segment, channel, and product type.
Partner with credit and product teams to surface patterns that improve the pre-approval model and increase qualified customer approval rate by 20% or more by Q4 2026

Competitor & Market Intelligence

Produce regular competitor trend analyses covering rates, product structures, and digital channel performance.
Feed insights into strategy discussions and corporate partnership evaluations

Corporate Partnership Data Support

Support tracking and reporting of corporate partnership pipelines.
Build dashboards that monitor loan volume contribution per partnership, targeting 5 active partnerships contributing 15% or more of new loan volume by Q4 2026.

Stakeholder Reporting & Internal Satisfaction

Prepare and distribute recurring analytical reports for internal stakeholders.
Translate data insights into clear narratives that enable non-technical decision-makers to act with confidence.
Support an 80% or higher internal stakeholder satisfaction score.

Requirements

Education/ Professional

Qualification:

Bachelor’s degree
Relevant professional certifications or master’s degree is an added advantage.

Experience

2-3 years' experience in data analysis and reporting

Technical:

SQL (Intermediate) Excel / Google Sheets Power BI / Tableau / Metabase Data Cleaning Funnel & Cohort Analysis
Python (pandas) Google Looker A/B Testing Basics CRM Data Familiarity Lending Domain Knowledge
Strong problem-solving and experimentation mindset

Behavioural/Cultural Alignment:

Curious & Self-Directed
Detail-Oriented
Bias to Action
Clear Communicator
Comfortable with Ambiguity Collaborative

Benefits

At Credit Direct Finance Company Limited, we value our employees and strive to provide a comprehensive benefits package that recognizes their contributions and supports their well-being. As part of our commitment to a positive work environment, we offer the following benefits:

Competitive Salary: We offer a competitive salary structure that is commensurate with industry standards and recognizes the skills and experience of our employees.

Staff Bus: We offer a convenient and reliable staff bus service for eligible employees, ensuring a comfortable and stress-free commute to the workplace.

Hybrid Work: We believe in providing flexibility and work-life balance. Our hybrid work policy allows eligible employees to work remotely for a certain number of days per week, promoting a healthy work-life integration.

Development Opportunity: This role provides hands-on training in data management, sales analytics, and financial services operations, offering a strong foundation for a career in analytics, operations, or financial services.

About Company

Credit Direct Finance Company Limited

https://creditdirect.seamlesshiring.com

Credit Direct is the Fintech arm of the FCMB Group.